[Testarossa12345]

hello my gt350 friends - i am dealing with this problem on my black on black 2017 gt350 - of the door jambs - under the hood and trunk jambs - paint primer color - bleeding thought - unreal - well the dealer norm reevees wants me to take it to a auto body shop in bellflower calif - they do all fords work - this is a new car - they are telling me that the fenders , doors hood and trunk need to come off - to get painted black - not primer color - this is a gt350 and they are treated it like a ford focus unreal - what do you guys think about bringing my new gt350 to a auto body shop - that has never worked on a gt350 please - i want to hear from you guys and what to do - i have made call after call - trying to get a hold of the ford rep - her name is susan miller - can any one help please - i love the car - but not the primer color - this car has cost me 80 k - i feel very let down - big time - need your guys help please - maybe you guys have made calls or writing ford would help - i dont want to take my car to auto body shop - would you guys ! - i don't thing so - look for some help and ideas please - thank you jim of southern calif - hope to hear from you guys !

 

[navbtcret]

I had paint issues from the factory on my 350 and they had to remove my door to repaint it. I had no issue letting the body shop do this. They people at the body shop know what they are doing or they would not be in business. Yes some shops are better than others, research the shop and if you are not comfortable with them ask Ford to allow you to take it to a shop of your choice on their dime.

 

[JimT]

Understand Lemon Law

I can understand your apprehsion on that level of repaint.

In California the Lemon Law states that anything that significantly reduces the "Use, Value or Safety" of the vehicle can qualify for Lemon Law repurchase. You would need to prove that the "Repaint" would reduce the Value of your car. That becomes really easy when the Bodyshop screws up the repaint, but Ford has the right to try. It may require you to allow them to foefill their commitment and allow repaint of affected areas. If the job is noticeable, file arbitration and request repurchase due to loss in value. There's not a dealership in the world that won't deduct from vehicle value on trade if they noticed any paint work!

Good luck, Black is hard paint to match, and watch for differences in paint finish from original, also hard to match.

 

[guruatbol]

I just took mine in for some custom work. The shop I took it to works on everything from dent repair to exotics. I trust them.

That said, you absolutely have the right to have it done where you want. I used to live in Bellflower and there is one shop there that does good work. I just can't remember the name. There are a bunch of crappy shops. You want to be able to see their work before you take your baby in to them and talk to some of their customers. If the shop isn't willing to allow this then go somewhere else.

Remember you have the right to have it done anywhere you want, not where they say or at their shop.

 

[guruatbol]

The second these cars are repainted they are no longer stock. Their future collector value will be harmed by this repaint.

Try that argument.

 

[barstowpo]

Welcome to 2017.

 

[madlag]

its sad that these issues keep cropping up. If I was ford i would investigate every claim and take steps to resolve. customer for life... you always do a thorough inspection before purchasing. I know that doesn't help you now... how bad is it? Can you post some pics?

 

[Ced4jets]

I guess I'm lucky and got a good one. No complaints here. Sorry you are having to deal with this!