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Buying Problems

1147 Views 3 Replies 4 Participants Last post by  DCShelby
3 weeks ago I bought a used 16' 350 with 3,500 miles on it. About a week later I started getting a clicking noise coming from the rear wheel well and it's gotten a lot worse and extreamly loud when I am cursing at low rpm's or turning hard left. The dealership I bought it from was the best dealership I've ever had to deal with. I drove about 3 hours to get it, I was in and out including my trade in signing everything and all of that in less then an hour and a half. I only had to deal with the GM and Finaning Manager. No sales guy. Which I was surprised with. Now I've been trying to contact them about this problem and the GM said he'd call me back that day or the next day since he wanted to talk to one of the mechanics to see what it could be, and he said this well over a week ago when I told him about this problem that came up a week after I bought the car. Now they are just ignoring me and I'm not sure how to go about this. I don't want to drive 3 hours to take it to them and I asked him if I could have it fixed at the Ford dealer down the street from me and have them just cover everything and he said he'd get back to me and it's been over a week. And insight would be great.
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3 weeks ago I bought a used 16' 350 with 3,500 miles on it. About a week later I started getting a clicking noise coming from the rear wheel well and it's gotten a lot worse and extreamly loud when I am cursing at low rpm's or turning hard left. The dealership I bought it from was the best dealership I've ever had to deal with. I drove about 3 hours to get it, I was in and out including my trade in signing everything and all of that in less then an hour and a half. I only had to deal with the GM and Finaning Manager. No sales guy. Which I was surprised with. Now I've been trying to contact them about this problem and the GM said he'd call me back that day or the next day since he wanted to talk to one of the mechanics to see what it could be, and he said this well over a week ago when I told him about this problem that came up a week after I bought the car. Now they are just ignoring me and I'm not sure how to go about this. I don't want to drive 3 hours to take it to them and I asked him if I could have it fixed at the Ford dealer down the street from me and have them just cover everything and he said he'd get back to me and it's been over a week. And insight would be great.
You’re asking a sales guy to fix a service problem. That won’t connect. Your car is under Factory Warranty, go to any dealer you want. A defect is a defect and Ford will cover if it’s the bearing or ? Piss on the store you bought it from, take it to someone closer. Make an appointment and make sure you have a Tech ride with you to properly identify your concern. Good luck.
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Others will likely chime in, but the very first thing to check is that the lug nuts haven't loosened. 150lb-ft. You can get non-marring sockets for them, or use painter's tape on the socket you have. If that cures it, you just saved yourself the time of dealing with a service appointment.
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Cadillac CSTVs had that same problem with clicks. It was not having lug nuts secured to spec and at times the two piece brake rotors made noise too.
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